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If for any reason you are unhappy with your order, please call to arrange for a full refund or exchange.


Customer Service 1-800-356-4045

Having trouble with the site? Questions about a product? Just want to talk to a real person? Our office hours are Monday through Friday 8am—5pm Hawaii Standard Time. If we’re not there, just leave a message and we promise to get back to you promptly.
COPYRIGHT NOTICE Copyright ©2015 Lappert's Hawaii. All rights reserved. Images and text may not be reproduced in whole or in part without written permission from Lappert's Hawaii.

PRIVACY STATEMENT Lappert's Hawaii recognizes the importance of privacy to our website visitors. We collect personal information from our website visitors only when information is provided voluntarily.

What Information is Collected and How it is Used. In order to generate usage statistics to help us improve our website, we automatically collect information on every visit without identifying the visitor. The following information is compiled to produce web usage statistics and is destroyed after three months: the visitor's IP address, the date and time the visitor accesses our site, and the Internet address of the site from which the visitor linked to our site.

Web Cookies. The use of web cookies is discouraged on our websites. Temporary cookies, however, may be used when necessary to complete a transaction.

Online Forms and E-mail. We only collect personal information when necessary to provide a service to the public. Any personal information voluntarily provided by visitors, including personal information from online forms and e-mail, will be used for the purpose stated on the web page on which it was collected and may be shared with our staff to respond to or process the e-mail or online form.

Choices Available to Visitors Regarding Collection, Use and Distribution of Information. Visitors will only receive information from us in response to a request. There may be instances where we send ongoing updates or announcements to interested parties. In such cases, visitors will have the choice whether or not to receive these updates or announcements.

Security Measures to Protect Information Under Our Control. We take very seriously the integrity of the information and systems that we maintain. As such, we have instituted security measures for all information systems under our control so that information will not be lost, misused or altered.

Link Disclaimer. We provide links to web pages which are not part of the Lappert's Hawaii's website or domain. These sites are not under our control, and we are not responsible for the information or links you may find there. Lappert's is providing these links only as a convenience.

We are not related to or affiliated in any manner with Lappert's Ice Cream on the mainland.
Lappert's Hawaii's products can be found in Hawaii and on the Internet.